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HCA Affiliated West Houston Medical Center Recognized for High Quality of Care

West Houston Medical Center Recognized for High Quality of Care

Local Hospital Receives Texas Health Care Quality Improvement Award

Houston, TX – June 6, 2007 – West Houston Medical Center has received the Texas Health Care Quality Improvement Award of Excellence from TMF Health Quality Institute, the Medicare Quality Improvement Organization for Texas. TMF established the award program in partnership with Texas Hospital Association, Texas Medical Association, Texas Organization of Rural & Community Hospitals and Texas Osteopathic Medical Association.

The Texas Health Care Quality Improvement Award honors Texas hospitals that are performing quality initiatives aimed at improving outcomes in patient care by recognizing those hospitals that have improved their initial baseline performance on specific national quality measures.

The award acknowledges hospitals for improving care related to acute myocardial infarction (heart attack), heart failure, and pneumonia. These clinical areas have been designated as national health care priorities by the Centers for Medicare & Medicaid Services (CMS) and the Joint Commission, the nation’s predominant independent, non-profit, standards-setting and accrediting body in health care. The award recognizes hospitals that are active in quality improvement and have made the required improvement on a composite scoring system, called the appropriate care measure (ACM). The ACM consists of ten measures: five acute myocardial infarction (heart attack), two heart failure, and three pneumonia measures.

These CMS/Joint Commission priority areas were targeted because they measure care for common, serious health conditions that affect all adult patients. The quality measures–such as an initial antibiotic dose within four hours of admission for patients with pneumonia–are designed to ensure hospitals provide care consistent with current medical guidelines.

“To achieve this recognition, we initiated a quality improvement program with an interdisciplinary team, collected and submitted data over five quarters and had to demonstrate significant improvement on all ten of the quality measures that make up the appropriate care measure.” said Todd Caliva, Chief Executive Officer. “It was a significant amount of work, but well worth it because it was the right thing to do for our patients.”

Out of more than 390 eligible Texas hospitals, 63 have met the criteria and have been presented with the Texas Health Care Quality Improvement Award of Excellence and 25 were presented with the Quality Improvement Achievement Award. Hospitals receiving these awards are being recognized at a special ceremony in Austin on June 28.

“With this significant achievement, it is clear these hospitals are focused on providing the highest quality care to their patients. They recognize quality improvement is not about data, but about people,” said Tom Manley, CEO of TMF Health Quality Institute. “These hospitals demonstrate they are dedicated to ensuring all patients receive the right care at the right time, every time.”

“Working with the medical staff, West Houston Medical Center used nationally recognized standards to assure that consistent medical care for all patients is delivered routinely. We’re focused on following these national standards because they improve outcomes for our patients,” said Rhonda Delaney, Director of Performance Improvement. “We’re proud to have qualified to receive this distinguished award, and we will continue to enhance our quality improvement efforts through our collaboration with TMF Health Quality Institute.”

To earn the Award of Excellence, a hospital had to achieve or maintain performance between 90 and 100 percent on the appropriate care measure.

For more information on the award program, see the TMF Health Quality Institute Awards Web site at

West Houston Medical Center is a 222 bed full service acute care hospital located on Richmond Avenue just east of Dairy Ashford. The hospital offers services ranging from a 24 hour Emergency Department and Cardiovascular services to an active Seniors program.

About TMF
TMF Health Quality Institute, formerly Texas Medical Foundation, is an Austin-based nonprofit consulting company focused on promoting quality health and health care through contracts with federal, state and local governments, as well as private organizations. TMF partners with health care providers in a variety of settings to ensure that every person receives the appropriate care, every time.

Note: For the names of physician champions and key hospital staff members whose hard work helped the hospital win the Texas Health Care Quality Improvement Award of Excellence, please contact Jane Lawrence, Marketing Director at 281-588-8164 or

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