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Account Management

At West Houston Medical Center, we are committed to providing you with the best available healthcare along with convenient and reliable billing services. We are pleased to offer HPS, Healthcare Payment System. Now you can view your account information and submit credit card payments via our secure site, 24 hours a day, 7 days a week.

Please note: As you are aware, general Internet e-mail is inherently not secure. We are currently in the process of enhancing this e-mail service and recommend that items considered confidential or private in nature not be communicated through e-mail at this time (i.e., Social Security Numbers, Diagnosis Information, Credit Card Numbers, etc.). When conveying confidential or private information, please contact the Business Office directly at the phone number listed on your statement.

**All payment and account information obtained in other areas of our web site is encrypted or encoded securing the information so it can only be read by the intended recipients.**

It is important to remember that your bill covers services provided by the hospital such as your room, nursing care, meals, housekeeping and linen. It may also include services ordered by your physician such as X-rays, laboratory tests, medical supplies and oxygen. The bill does not include charges for your personal physician, surgeon, anesthesiologist, pathologist, emergency physician, radiologist, or other physician's consultants. You will receive separate bills from these physicians.

We hope our Patient Account Services office can resolve any questions you may have. West Houston Medical Center looks forward to serving you in the future.

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