July 13, 2012

HCA Affiliated West Houston Medical Center Recognized for High Quality of Care

HCA Affiliated West Houston Medical Center Recognized for High Quality of Care

HCA Affiliated West Houston Medical Center has received the Texas Health Care Quality Improvement Award from TMF® Health Quality Institute, the Medicare Quality Improvement Organization for Texas. TMF established the awards program in partnership with The Texas Hospital Association, Texas Medical Association, Texas Organization of Rural & Community Hospitals and Texas Osteopathic Medical Association.

Texas Health Care Quality Improvement Awards honor Texas hospitals that are performing quality initiatives aimed at improving outcomes in patient care by recognizing those hospitals that have improved their performance on specific national quality measures.

The awards acknowledge hospitals for improving care related to acute myocardial infarction or AMI (heart attack), heart failure, pneumonia and surgical care. These clinical areas have been designated as national health care priorities by the Centers for Medicare & Medicaid Services (CMS) and The Joint Commission, an independent nonprofit, standards-setting and accrediting body in health care.

The awards recognize hospitals that are active in quality improvement and have made the required improvement on a composite scoring system, called the Appropriate Care Measure (ACM). For acute care hospitals, the ACM consists of 27 quality indicators: seven AMI, four heart failure, six pneumonia and ten surgical care measures.

Out of 214 participating Texas hospitals, 167 met the criteria and were presented with the Texas Health Care Quality Improvement Award of Excellence in three different categories: Gold, Silver and Bronze.  Hospitals receiving these awards were recognized at a special ceremony in Austin on May 3rd.

“As a nonprofit consulting company focused on promoting quality health and health care, TMF is proud to recognize these hospitals for promoting quality improvement activities and their senior management for promoting a quality culture,” said Tom Manley, CEO of TMF Health Quality Institute. “Quality improvement is a complex and demanding process, and we thank West Houston Medical Center for their commitment to improving the health of Texans and the efficiency of health care in our state.”

West Houston Medical Center was a proud recipient of the Silver Award, scoring an Appropriate Care Measure (ACM) score between 90 and 100 percent and meeting all other award requirements. These included collecting data on quality indicators for four rolling quarters beginning October 1, 2010, having mortality scores within the projected range and submitting the Hospital Consumer Assessment of Healthcare Providers and Systems Survey (HCAHPS) data. To earn an award, hospitals had to demonstrate significant improvement on all 27 of the quality measures that make up the ACM.

"Our value statement includes putting our patients first and foremost, treating each other with respect and dignity, and creating an atmosphere of team work," said Todd Caliva, CEO of West Houston Medical Center.  “We have assembled a great team who truly share our values and I feel very fortunate to be part of such a great team where everyone comes to work every day committed to delivering the highest level of care to our patients."

For more information on the awards program, see the TMF Health Quality Institute awards Web site at http://award.tmf.org.

About West Houston Medical Center

West Houston Medical Center is a full-service hospital accredited by The Joint Commission.  The hospital has served the community for more than 27 years with 24 hour emergency services; neurosurgery program; inpatient and outpatient surgery and diagnostic services; bariatric services; wound care; sleep disorder services; and many more. Under an affiliation agreement with The Woman’s Hospital of Texas, West Houston Medical Center brings to its community The Woman’s Hospital of Texas at West Houston.  The facility is also home to The Heart Hospital at West Houston, a 3 story cardiac and critical care tower.  In Sugar Land, the Sugar Land Cancer Center and the Sugar Land Diagnostic Center are located on the Southwest Freeway at the Williams Trace and Sugar Lakes exit.  In Richmond/Katy, HealthOne 24 Hour Emergency Care | West Campus is located at Westpark Tollway and the Grand Parkway and provides 24 hour emergency and outpatient imaging services. The diagnostic center, cancer center, and emergency center facilities are departments of West Houston Medical Center. Visit us at www.westhoustonmedical.com

 About HCA Gulf Coast Division

HCA Gulf Coast Division is a comprehensive network of hospitals, outpatient surgery centers, emergency centers, cancer centers and diagnostic imaging facilities.  It offers a complete continuum of specialized health programs and services that meet the needs of Greater Houston and South Texas residents and businesses.  HCA affiliated facilities in the Gulf Coast Division include 12 hospitals, 6 ambulatory surgery centers, 4 free standing emergency centers, 5 imaging centers, 5 cancer care programs and a Regional Transfer Center.  The Regional TransferCenter provides ground and air patient transportation  to and from any HCA Houston Affiliated Hospital and any other healthcare facilities.   

About TMF

TMF Health Quality Institute is an Austin-based nonprofit consulting company focused on promoting quality health and health care through contracts with federal, state and local governments, as well as private organizations. TMF partners with health care providers in a variety of settings to ensure that every person receives the appropriate care, every time. www.tmf.org.


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